Privacy Policy

Accelix Privacy Policy
Last Updated on May 12th, 2023

Accelix (“Company” “we,” “us” or “our”) respects the privacy rights and concerns of users of our website, products and services (collectively, the “Service”). The purpose of this Privacy Policy is to inform users of the Service of how we collect, use, share, and protect personal information and to outline your choices about your personal information. Please read through this Privacy Policy carefully. If you (1) select "ACCEPT" on the Privacy Policy pop-up, (2) provide your personal information to us via the Service; or (3) provide your personal information in communications with us, you consent to our use of your personal information as described in this Policy. This Privacy Policy is effective as of the date set forth above.

If you do not agree with the practices described in this Privacy Policy, please do not share your personal information with us. By sharing your personal information with us, you agree to our use of your information as described in this Privacy Policy.

This Privacy Policy answers the following questions:

• What personal information do we collect about you and how do we use it?
• How do we collect personal information?
• What information do we share about you and why?

This Privacy Policy also outlines your choices about the collection and use of your personal information and provides you with other important information, including about how to communicate with us regarding your choices.

What PERSONAL information do we collect about you and HOW DO WE USE IT?

The categories of personal information we collect and how to we use that information:

Identifiers: This includes information like your name, postal addresses, account name, internet protocol address, phone number, email address, online identifiers, such as our social media handles, and information you share in public open forums on social media.

The purposes for collecting your “Identifiers” include: To communicate with our customers, fulfill the purposes of the Service, marketing to you inform you of our new products, services and offers, provide you targeted advertising, running promotions and sweepstakes, provide you with loyalty programs at a future date, provide you information about Accelix, complete transactions with our customers, and improve your customer experience

Commercial Information: This includes things like purchase and return data, information you share with our customer service, including our artificial intelligence-powered chatbot, survey responses, feedback, choices you make with respect to communications we sent to you or how we use your data, account program information, and size, fit and product preferences. Some personal information included in this category may overlap with other categories.

The purposes for collecting your “Commercial Information” include: To communicate with our customers, combat fraud, identify you, help you keep a record of your purchases, help the Service remember you and your shopping cart; fulfill the purposes of the Service, complete transactions with our customers, improve your customer experience, and better develop the Service and our products.

Geolocation Data: This includes things like physical location or movements.

The purposes for collecting your “Geolocation Data” include: To communicate with our customers, prevent fraud, fulfill the purposes of the Service by shipping products to you, marketing to you informing you of our new products, services and offers, providing you targeted advertising, running promotions and sweepstakes, provide you with loyalty programs at a future date, provide you information about Accelix, assist you with tracking your purchases, complete transactions with our customers, improve your customer experience, and better develop the Service and our products.

Sensory Data: This includes things like audio, electronic, visual or other similar information

The purposes for collecting your “Sensory Data” include: To communicate with our customers, fulfill the purposes of the Service, display your reviews of our products, improve your customer experience, and better develop the Service and our products.

Internet/Electronic Activity: This includes things like your browsing history, search history, information on a consumer's interaction with a website, application, or advertisement

The purposes for collecting your “Internet/Electronic Activity” include: To fulfill certain purposes of the Service (i.e. remembering what is in your shopping cart), combat fraud, marketing to you informing you of our new products, services and offers, providing you targeted advertising, running promotions and sweepstakes, provide you with loyalty programs at a future date, provide you information about Accelix, complete transactions with our customers, improve your customer experience and better develop the Service and our products.

Interferences drawn from other personal information ("Inferences"): This includes things like your preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

The purposes for collecting your “Inferences” include: To improve your customer experience and better develop the Service and our products.

HOW DO WE COLLECT PERSONAL INFORMATION?

We collect personal information in various ways, including through your communications with us, your interactions with our Services, technologies we use on our website, and through third parties, including social media platforms. The variety of ways we collect personal information include:

• When you create an account with us: You will need to provide personal information including your name and email address and create an account name and password. You may also provide your billing, mailing and shipping addresses, phone number, and payment method.
• When you shop with us: If you visit our website, we store your browsing history, what you searched for, any notifications you sign up for, and what you purchased.
• When you communicate with us: If you sign up for email and/or text marketing communications, enter a sweepstakes, participate in a rewards program, or write a product review, we will collect any information you provide us for such purpose.
• Third-Party Service Providers: We may collect personal information from third parties that support our business, including analytics providers, marketing partners, vendors who assist with providing the Services, and other third parties that we work with.
• Automated Technologies: We and our third party service providers use automated technologies to administer the Service, track users’ movements on our Website and analyze trends. Relatedly, Service may use cookies, tags, pixels and similar technologies ("Cookies") to provide, customize, evaluate, improve and protect the Service. Cookies are text files placed on your browser or device when you visit a website or use an app. This includes our own first-party Cookies and third-party Cookies of our service providers and marketing partners. Cookies serve a variety of functions for you, like enabling us to remember your log-in information when you use our Service. We use Cookies for the following purposes:
• Strictly Necessary. These Cookies are necessary to make the Service run and enable basic functions like page navigation. They also help us identify and control trusted web traffic, as well as detect and prevent fraud or malicious activity. Finally, they ensure the Service responds to your instructions, such as remembering items you have added to your cart.
• Performance and Analytics. Cookies help us analyze how you interact with our Sites and Apps to improve user experience and functionality.
• We also use Cookies to remember your preferences and customize your user experience. For example, these Cookies can remember your log-in information so you don’t have to sign in every time you return to the Service.
• Targeted Advertising. Cookies allow us and our marketing partners to deliver advertisements that are relevant and meaningful to you. Some of our marketing partners may use these cookies to build a profile of your interests, target advertising on our Service or others, and measure the efficiency of advertisements.

If you want to keep cookies from tracking your activity on our website or visits across multiple websites, you can set your browser to block certain cookies or notify you when a cookie is set. If you block cookies, certain features on our website may not work. We are not responsible for the completeness, effectiveness, or accuracy of any third party opt-out options or programs.

What information do we SHARE about you and why?

We may share information we collect about you with third parties, including service providers, and other third parties, for various reasons, which may include:

Identifiers: This includes things like your name, postal address, account name, internet protocol address, and email address.

Categories of third parties we may otherwise share your personal information with Our service providers including: data analytics providers, marketing partners, marketing vendors, and operating systems and platform providers.
Purpose for sharing this personal information. To fulfill the purposes of the Service by completing transactions with our customers, issue rewards or discounts to our consumers, combat fraud, confirm your identity, and allow Accelix to improve its Service and products.

Commercial Information: This includes things like products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. Some personal information included in this category may overlap with other categories

Categories of third parties we may otherwise share your personal information with Our service providers including marketing partners, payment processors, marketing vendors, data analytics providers and operating systems and platform providers.
Purpose for sharing this personal information. To fulfill the purposes of the Service by completing transactions with our customers, showing your reviews of our products, issue rewards or discounts to our consumers, combat fraud, confirm your identity, and allow Accelix to improve its Service and products.

Geolocation Data: This includes things like physical location or movements

Categories of third parties we may otherwise share your personal information with Our service providers including marketing partners, marketing vendors, other individuals on social media platforms, contractors, data analytics providers and operating systems and platform providers.
Purpose for sharing this personal information. To fulfill the purposes of the Service by completing transactions with our customers, issue rewards or discounts to our consumers, combat fraud, confirm your identity, and allow Accelix to improve its Service and products.

Sensory Data: This includes things like audio, electronic, visual or other similar information.

Categories of third parties we may otherwise share your personal information with Other customers, our service providers including marketing partners, other individuals on social media platforms, marketing vendors, data analytics providers and platform providers.

Purpose for sharing this personal information. To display your video reviews to other customers; and to better develop our marketing and promote our Service and products.

Internet/Electronic Activity: This includes things like your browsing history, search history, information on a consumer's interaction with a website, application, or advertisement

Categories of third parties we may otherwise share your personal information with Our service providers including: data analytics providers and operating systems and platform providers
Purpose for sharing this personal information To fulfill the purposes of the Service, combat fraud, improve our Service's systems, and complete transactions with our customers.

We may also share aggregated or anonymized information with third parties, including our service providers, for their analytics and/or marketing uses or for any other lawful purpose. This type of information cannot be used to identify you personally. Our policy is to require that third parties we share your personal information with protect that information consistent with this Policy and applicable law.

HOW LONG DO WE TYPICALLY RETAIN YOUR PERSONAL INFORMATION?

While it may differ depending on your relationship with us and your use of the Service, we will typically retain your information for the duration of our business relationship, unless we are instructed by you to delete your information, or we are otherwise required to delete your information under law. Nonetheless, some information may be deleted from our servers when they no longer become relevant to your continued relationship with us, for example, you delete your registered account for our Service.

Accelix reserves the rights to retain information as necessary to improve the Service, respond to legal requests or comply with other legal or commercial requirements. You may have the opportunity to opt-out of certain communications and modify any demographic information you've provided. Upon an event requiring deletion of your account data under law, Accelix deletes all the above-mentioned data in its possession within a reasonable timeframe. Accelix does not verify the correctness of personal data.

In some cases, we may not be able to delete your personal information, and will retain and use your information as necessary to comply with our legal obligations, resolve disputes, enforce our agreements, and comply with technical and legal requirements and constraints related to the security, integrity and operation of the Service. We take reasonable steps and appropriate measures to protect data from loss, misuse, unauthorized access, disclosure, alteration, and destruction.

Vendors and Third Parties

Accelix may utilize different third party vendors, service providers, contractors, or other third parties to provide you different aspects of the service or address issues on the service. These parties will have to be provided your personal information as described above. For instance, if you purchase an item on the service, a service provider will be needed to assist in processing your payment, and a third party vendor may similarly be utilized when you leave online reviews on the service, or a contractor to automatically issue you gift cards or rewards for your purchases.

Other third party vendors, service providers, contractors, or other third parties may need your usage data to prevent fraud, confirm transactions, or otherwise address technological issues on the service.

Finally, Accelix may utilize third parties (like outside marketing vendors), to assist Accelix in its marketing efforts, and may be required to distribute your information to the marketing provider providing the service.

In any case, Accelix shall endeavor to ensure that each third party vendor, service provider, contractor or other third party receiving your information is bound to secure your information to the same extent Accelix would, and that such parties use reasonable security measures for your benefit.

OTHER PRIVACY ISSUES

Corporate Transactions.

We may share personal information with parties to business transactions such as those we deal with in mergers, acquisitions, joint ventures, sales of assets, reorganizations, divestitures, dissolutions, bankruptcies, liquidations, or other types of business transactions. In these types of transactions, personal information may be shared, sold, or transferred, and it may be used subsequently by a third party.

Law Enforcement and Courts.

Occasionally, we may need to disclose your personal information when it is necessary to identify, contact, or bring an action against people causing you, Accelix, or others harm. We may also disclose this when required by law.

Children

Our Services are not directed to children, and we do not knowingly collect Personal Information from children under the age of 16. If you learn that a child has provided us with Personal Information, then you may contact us as indicated above.

Do Not Track

Accelix does not currently take steps to respond to browsers’ “Do Not Track” signals as no uniform standard to respond to such signals has been developed at this time.

Text Marketing and Notifications

By entering your phone number in at checkout and initiating a purchase, subscribing via our subscription form or a keyword, you agree that we may send you SMS and mobile text messages relating to your order,, abandoned cart reminders, product returns and text marketing offers. The number of text messages will vary and no purchase is necessary. You acknowledge that consent is not a condition for any purchase.

If you wish to unsubscribe from receiving text marketing messages and notifications reply with STOP to any mobile message sent from us. You may also opt-out by sending a request via email to [email protected] with the phone number you wish to opt-out.

For any questions please contact us for more information at [email protected]. If you wish to opt out please follow the procedures above. Message and data rates may apply. Note that if you unsubscribe from receiving text marketing messages, we may still send you transactional text messages about your account or any services you have requested or receive from us (e.g., account verification, technical and security notices, purchase-related communications).

Direct Mail Marketing

We may reach out to you for direct marketing, but we only want to reach out to you if you want to hear from us. If you don't want to receive direct marketing from us, or any of our vendors, partners, or opt out of our rental or exchange of your information with other marketers, please let us know. You can call us at 323-354-4409 or email us at [email protected]. Please make sure to include your full name, email, mailing address, and let us know what you don't want to receive.

For instance, you can tell us:

• I prefer not to receive direct mail advertisements, such as periodic catalogs and mailings regarding products and services, special promotions or upcoming events.
• I prefer not to have my contact information provided to third parties for their marketing purposes.

You can also click the designated link at the bottom of any email advertisements.

Please note that if you want to remove or update your contact information, it may take approximately five days after an email request, and 6-8 weeks after any postal request.

Further, even if you opt out, we may need to contact you to respond to your questions, issues with your order, or something else, even if you opt out of marketing communications.

OTHER ISSUES

Notification of Changes

This Privacy Policy may change from time to time and we will post all changes on the Service. You understand and agree that you will be deemed to have accepted the updated Privacy Policy if you (1) use the Service after the updated Privacy Policy is posted on the Service (2) select "I Agree" on the Privacy Policy popup, (3) provide your personal information to us via the Service; or (4) provide us your personal information in correspondence. If at any point you do not agree to any portion of the Privacy Policy then in effect, you must immediately stop using the Service.

Questions? Contact Us

If you have any questions about this Privacy Policy, the practices of this Service, your dealings concerning this Service, or wish to update us with your preferences, you may contact us using one of the following methods:

Email us at [email protected] and include “Privacy Inquiry” in the subject line. You may also contact us by mail using the details provided below:

Accelix Attn: Privacy Compliance Officer
3561 E Cesar E Chavez Ave, Los Angeles, CA 90063